So MOVE, not COPY, your The Sims 4 folder out of the folder Electronic Arts. Reason 2 is often caused when you installed the base game from G4TW’s download as this download automatically places the game in C:\Program Files (x86)\Electronic Arts\The Sims 4. You placed a copy of TS4.exe or TS4_圆4.exe on your desktop instead of a shortcut.Your anti-virus has disabled the crack Rld.dll, RldOrigin.dll, OrangeEmu.dll and/or Anadius.dll in your installation folder\Game\Bin.Program Files(x86)\The Sims 4 by Cut/Paste. Your installation folder for the Sims 4 (or a copy of it) is still within another directory Electronic Arts, Origin, ZLOrigin, Origin Games or ZLOrigin Games.Origin (or ZLOrigin) is still active/running on your computer.The timestamp on the initial chart can also be off by up to an hour, so that's not an entirely reliable metric, but the one within the technical details should be accurate. Sometimes the Reliability Monitor doesn't update right away, so if you don't see any related errors, be sure to check back an hour or two. (Today is all the way on the right.)įor any errors from after you reinstall DX9 that mention Origin or Sims 4 or that happen at the same time as you try to launch the game, click "View technical details," then copy the information and paste it into a reply here. You'll see a list of errors and updates, with a column for each day. Hit Windows key-R and enter "perfmon /rel" without quotes. If Sims 4 still crashes, please look for any new errors in the Reliability Monitor. (That thread is about a different error, but reinstalling DX9 is the same either way.) Restart your computer afterwards and before trying to play. I posted detailed instructions for doing so here:
But d3d9.dll belongs to DirectX 9, which Sims 4 uses, so the place to start is by reinstalling DX9. Access violations could be caused by almost anything, so that info often isn't helpful. Mean that TS4_圆4.exe, the executable that runs 64-bit Sims 4, is crashing with an access violation (c0000005) and that the faulting module is d3d9.dll.
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